Communication:
The key to giving clients what they really want from their accountant
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Costs are rising. Belts are tightening. The economy is in flux and we are all readjusting. Now, more than ever, clients need expert counsel and excellent service from their accountant.
Of course, you can provide what your clients need. But are you able to charge for the value you deliver?
What you’ll learn:
- Becoming a trusted adviser
- Delivering peace of mind
- Speaking to clients on their own terms
- Being your client’s champion
- Establishing the rules for client relationships and partner access
- Giving your clients VIP treatment
- Adopting best practice when discussing clients in the office
- Being true to yourself
- Communicating effectively
In our free downloadable guide you’ll gain real-world advice from TaxCalc’s Dean Shepherd, a seasoned and successful practitioner, on what to do, what not to do – and how to avoid undervaluing yourself and your work.
Written by Dean Shepherd.
TaxCalc Communications Centre
Find out how TaxCalc Communications Centre can help accountants communicate more effectively with their clients.
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