Long-term value and dependable support with TaxCalc
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Firm Name: Maslins Ltd
Location: Tunbridge Wells, Kent
Practice Size: 20 staff
If you’re looking for tax production software with reliability and ease of use, don’t hesitate."
We were drawn to its simplicity, value for money, and the fact it was scalable if we wanted to expand.
Julie Falchevska, Director
Why move to TaxCalc?
Switching to TaxCalc
The impact of TaxCalc
Getting started
The verdict
A more efficient and empowered team
Julie describes TaxCalc as "great", giving it a rating of 9/10 when asked how likely firm is to recommend TaxCalc to a similar firm.
Maslins continues to rely on TaxCalc as a dependable compliance platform that delivers strong value and support over the long term.
Key features that stand out
Previous Software:
IRIS Desktop
- What If? Planner – For forecasting tax liabilities and giving clients better advice.
- Check and Finish – Provides a simple way to locate and fix discrepancies before finalising returns.
- Global address lookup – Speeds up data entry with smart address selection.
- Multiple client tabs – Particularly helpful for comparisons or cross-referencing Self Assessment cases.
- Automatic path saving & built-in calculator – Small features, big impact.
A recommendation to other firms
TaxCalc stood out as a cost-effective alternative that prioritised support and practicality, says Julie Falchevska, Director.
For Maslins, the decision was less about chasing headline features and more about finding software that worked consistently and came with responsive, knowledgeable support.
Key reasons for choosing TaxCalc included:
•Lower overall costs
•A better support experience
•Confidence in using a UK-focused compliance solution built for accountants
•Implementation and onboarding
I love the way it looks. It’s simple, clear, and does exactly what we need it to do.
Customer stories / Maslins
Over time, TaxCalc has become a core part of Maslins’ compliance workflow.
Julie says: "We are constantly reviewing our tech stack to see what’s on the horizon, but TaxCalc is one of the few constants.
"It’s been a core part of our workflow for over 10 years and is one of the only pieces of software we've never even considered replacing.
"If you’re looking for tax production software with reliability and ease of use, don’t hesitate."
She says that TaxCalc has provided:
•Long-term stability, reliability and consistency over many years, with the software supporting the firm as it grew to 20 staff
• Strong customer support
Maslins reviewed its compliance systems originally in response to rising costs and frustration with its previous setup.
At the time, the firm was looking for software that would offer better value for money without sacrificing reliability or support.
Since then, Maslins has grown with TaxCalc in place - to the point where the transition itself is barely remembered. That in itself says much about how embedded the software has become in the firm’s day-to-day operations.
