Speed and efficiency dramatically boosted as firm moves to modern cloud-based TaxCalc
Frustrated by the amount of time lost and the high expense of running and maintaining a server, Simon Brook of Broadbent Accountants felt it was time to move away from the firm’s existing accountancy software provider, CCH.
“CCH was clunky and time consuming, and we also had to use an expensive server, so we decided to look for something more modern and easy to use,” Simon recalls.
We had virtually no downtime and were literally up and running straight away.
We had virtually no downtime and were literally up and running straight away.
Simon Brook
Broadbent Accountants
Finding a better alternative
The benefits of switching to TaxCalc
The benefits of switching to TaxCalc
The transformation in speed was one of the biggest and most welcome differences the accountancy practice noticed soon after making the switch.
“TaxCalc has definitely made us more efficient – we can do a set of accounts, produce tax returns and file them quickly – we're probably about four times faster now.”
A simple switchover
Team finds new software easy to use
Firm Name: Broadbent Accountants
Location: Halifax
Practice Size: 2 partners,
13 staff, 1,100 clients
Previous Software:
CCH
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And when a little help was required, Broadbents discovered that TaxCalc’s Support team was very effective.
Advice for other accountants
So, what would Simon tell fellow accountants dissatisfied with their software but reluctant to make the move away?
“Take the step – don't be nervous. The support is there and it’s not as dramatic as you might fear,” he says.
Advice for other accountants
Finding a better alternative
When seeking an alternative, the firm settled on TaxCalc, which had that “modern feel” Simon and his team wanted.
“We had seen TaxCalc over the past few years and liked the look of it,” he says.
A simple switchover
One of the main obstacles which deter many accountants moving from their existing software provider is the perceived difficulty and lengthy time involved in a switchover.
But that fear proved unfounded when it came to switching to TaxCalc.
Team finds new software easy to use
The team found TaxCalc’s software so intuitive and straightforward to use that “we didn’t even need any training”, Simon recalls.
‘We're probably about four times faster now’
‘Far better than anything before’ – practice thrilled with product and support
“Thanks to Cloud Connect, we can log on wherever we are, and it has enabled us to get rid of the server.”
“The team all say TaxCalc is a lot quicker and a lot smoother than CCH, and they’re really happy.”
Downloading updates is also far quicker now, Simon says.
“With TaxCalc, an update takes just two or three minutes – whereas with CCH it would take a whole morning!”
And the switch also significantly reduced costs for the business.
“We saved £18,000 – that's gone straight onto the bottom line,” Simon says.
“Our transition was smooth, it was much better than expected,” Simon says.
“We had virtually no downtime and were literally up and running straight away.”
And how about the support provided by TaxCalc’s onboarding team?
“It was great to have TaxCalc’s support. They extracted the trial balance from every client – and that took about two minutes for each one. The mapping was already there; there were some gaps, but these were easy to deal with.
“We had to seek out and use technical support when dealing with transitional periods – but the support was phenomenal.”
Customer stories / Broadbent Accountants